By Meghan O’Leary, MLIS, Collections and Reader’s Advisory Librarian, John M. Cuelenaere Public Library
Last October I attended the Centre of Evidence-Based Library and Information Practice Fall Symposium and quickly came to the realization that I was the only public librarian in attendance and the year before that there were only two of us. Almost all the presentations were geared towards special or academic libraries, which got me thinking, “Hey! Public librarians do this kind of research too!”
Of course, public libraries do research! Admittedly, research in the LIS discipline is dominated by academic librarians. Even research about public libraries tends to be done mostly by academic librarians. Why is that? Public librarians do not need to publish in the same way that academic librarians need to, but why don’t we publish more research? Do we not have the time or funding? Do we not consider what we do as research worth publishing? These are important questions, but not what I want to discuss today.
What I do want to talk about is what small public libraries, specifically the one I work at, does as far as research is concerned. But, first, some background information. I live in Prince Albert, Saskatchewan and work as the Collections and Reader’s Advisory Librarian at John M. Cuelenaere Public Library. Prince Albert has one full branch and one satellite branch out on the west side of the city and a population of roughly 40,000 people. Compared to Saskatoon, Regina, Edmonton, Calgary, etc. we are a rather small library.
Small public libraries, like mine, do engage in research. However, the research we do is generally not seen as “traditional” research because data collection is usually an ongoing process and we often do not share it with the LIS community. Matthews (2013) offers a model of “Try, Assess, and Reflect” for public libraries embracing evidence-based librarianship and says, “try something, gather some data about the effectiveness of the change, and then make some adjustments” (p. 28). Here’s an example of how we used this model: A couple of years ago we looked at what other libraries were doing and made the decision to launch a small video game collection. After a few months, I gathered statistical information about the new collection. Based on that we tweaked how we were doing things. Some of the items were not being returned, so we limited checkouts to two games per patron. E-rated games were being used more than M-rated games, therefore I altered my buying habits accordingly. Each month I gather statistical data on the whole collection to see what is being used, what is not being used, and what current trends are.
That is an example of how small public libraries use quantitative research methods to guide change; however, there has been a shift in research trends in the LIS community from quantitative to qualitative methodologies. Another project I want to talk about is our most recent strategic planning project. It has been ongoing for a few months now and we have done various different types of information gathering. We use statistical data like gate counts, usage stats, website metrics, etc. to guide us in creating a new strategic plan, but we also had three separate strategic planning sessions where we gathered qualitative data. Our first session was with the members of our board and library management, the second was with the rest of the library staff, and finally, the third session was held with the public. The major topics up for discussion were Facilities, Technology, Collections, Programs, and Community Outreach. The topics were written on large pieces of paper posted around the room, then everyone who attended the session was given a marker (and a cookie, because you have to lure them in somehow) and asked to go around the room and write their ideas under each heading. Each session built on the previous session and we analyzed the information gathered and have started developing a work plan which will target each of the major points. The information gathered has already helped us with the designs for our renovation project, as well as with our budget allocations.
I could write more about the various types of research small public libraries, such as John M. Cuelenaere Public Library, do but I do not want to turn this blog post into an essay! If there are any Brain-Works blog readers out there who are also from public libraries and conduct other forms of research please comment! I would love to hear what other public libraries (large or small) are doing.
Matthews, J. R. (2013). Research-based planning for public libraries increasing relevance in the digital age. Santa Barbara, CA: Libraries Unlimited.
This article gives the views of the author and not necessarily the views the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.