Imagine that while watching the original Star Trek television show in the 1960s you could accurately predict the technologies that would come true. How would that have changed your IT planning?
Virtual machines have been used by IT departments for years to reduce computer hardware costs. But have you ever thought of using them for client support? Here’s a few tips.
It’s not life’s problems that define you as a person. It’s how you deal with those problems.
Recently I was invited to join the Blackboard MVP program. Today I’m going to reflect on how this kind of recognition comes from purely selfish reasons on my part.
Inspiration for good client support can come from anywhere. In this case I learned one of my most important support lessons from a talking moose. And there wasn’t a flying squirrel in sight.
The LA Sheriff’s department has one cop with a record number of complaints against him. Understanding why is important for anyone who wants to know the difference between good and bad customer service … Including IT support professionals.
See the full article at this site.
Are you wondering what the solution is for the current US Government shutdown?
Ever wonder what doors on city buses and web design have in common?
If you wondering why I call this blog “The Any Key” then read on …