Recent name changes within Student and Enrolment Services Division (SESD) have nothing to do with internal restructuring. Rather, the new names are recognition “that we’re all focused on service,” said Russell Isinger.
Isinger, the university registrar, said, “we had some long names,” but no more. SESD is now made up of Academic Services, Support Services and Enrolment Services.
Isinger’s unit, formerly Academic Services and Financial Assistance, is now simply Academic Services.
Under that title falls the renamed Registrarial Services and Awards and Financial Aid units, formerly Academic Services and Student Financial Assistance and Awards respectively. Student Information Systems is also part of Academic Services and its name is unchanged.
What used to be Student Retention, Support and Development is now the Support Services unit, headed by Susan Bens. It continues to include the Aboriginal Students’ Centre and Disability Services for Students as well as health, counselling and employment services. He noted that Student Central Support Services now includes the Student Central, Open Studies Advising and Retention Services units.
The only unit that did not require a new name was Enrolment Services but Isinger said recruitment efforts for both domestic and international students have been merged for allow for more co-ordination of effort within a new Undergraduate Recruitment unit. Claude Lang’s unit continues to include the admissions office and ISSAC.
Isinger said students “tend to interact directly with the unit they need services from – health, counselling, Student Central and others. The new names are more for our internal audience, so that there’s clarity.”